Privacy policy

This privacy statement (the "Statement") discloses the privacy practices for Draft Surf Pty Ltd (ABN 676 784 928), trading as Draft Surfboards (the "Website") - what information we gather, how we use it, and how to correct or change it.

This Statement addresses only our activities from our servers.

Other sites (including those to which the Website links and third-party sites or services with which www.draftsurf.com is connected) may have their own privacy policies and practices, which we do not control.

General Privacy Information:

These sites have separate privacy and data collection practices, independent of Draft Surfboards, and Draft Surfboards has no responsibility or liability for these independent policies or actions and is not responsible for the privacy practices or content of such websites.

In summary, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Furthermore, while we strive to protect your personal information, Draft Surfboards cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. You are solely responsible for maintaining the secrecy of your passwords and/or any account information.

Please exercise caution and responsibility whenever you are online.

Use of Information:

All information Draft Surfboards collects, both what you tell us and what we collect through the use of cookies, is "aggregated" - meaning that the information from many users is grouped together in a way that does not disclose the personal information of any particular user. We may use this aggregated information to evaluate which products and services are successful and which ones are not, and in order to evaluate which new services we should make available on Draft Surfboards. We may use only anonymous clickstream data to help our advertisers deliver better-targeted advertisements.

Draft Surfboards will not disclose any information about any individual without the individual's consent, except to comply with applicable law or valid legal process. Some of your personal information may be used by Draft Surfboards to target e-commerce promotions and telemarketing activities and may be shared with third parties who assist Draft Surfboards in producing its websites or provide a service to Draft Surfboards users.

Contacting This Website:

If you have any questions about this Statement, the practices of Draft Surfboards with respect to personal information, or your dealings with this website, you can contact us at info@draftsurf.com.

Registration:

Anyone who participates in interactive activities (chat, message boards, contests, store, and fantasy product purchase, membership program) on Draft Surfboards may be asked to register for a free guest ID and password or to complete subscription registration for a member ID and password.

We use customer contact information from this registration form to send the user information about our company and promotional material from some of our partners. Financial information that is collected is used to bill the user for products and services.

The customer's contact information is also used to contact the visitor when necessary for customer service reasons. Unique identifiers, such as member IDs and passwords, are collected to verify the user's identity and for use as account numbers in our record system.

Newsletter:

We offer a number of free newsletters to share content information about our site with interested users. Users may cancel their free email subscriptions by following the simple instructions at the bottom of each newsletter or email.

Online Security:

Draft Surfboards utilises a variety of security measures to maintain the safety of your personal information. All user contact information is contained behind a "firewall" and only accessible by a limited number of employees who have special access rights to production systems.

Credit card numbers are not stored in our systems in accordance with the highest PCI-DSS standards. When purchasing from Draft Surfboards, your financial details are passed through to a secure server using the latest 256-bit SSL (Secure Sockets Layer) encryption technology.

If you choose to modify your personal information or you have forgotten your password, you may do so by visiting the Draft Surfboards member page. You will be required to submit a valid member ID and password for authentication before you can modify your file. Because password and credit card information are encrypted, they are completely secure, even from our customer service team. If you wish to change your password, a customer service representative will reset it for you after you have properly identified yourself.

Draft Surfboards' technology department conducts frequent site security audits.

Privacy Act:

Draft Surfboards actively seeks to comply with Australia's privacy laws. We aim to ensure that our privacy policy continually meets all legal requirements to maintain and honour your privacy.

For more information about the National Privacy Principles, visit the Federal Privacy Commissioner's website: http://www.privacy.gov.au

This privacy statement is crafted to protect the user's information while clearly outlining our practices and commitments. If you have any further questions or need assistance, please contact our customer service team at info@draftsurf.com.